# Inviting Members

- URL: https://betteranalyst.com/docs/teams/inviting-members
- Updated: 2026-11-12
- Author: Better Analyst

How to invite teammates to your Better Analyst team — send invites, manage pending invitations, and set roles.

Invite colleagues to your team so they can access shared data, chats, and tasks. Invites are sent via email and expire after 7 days.

## Who Can Invite

- **Owners** can invite people as Admin or Member
- **Admins** can invite people as Member, but not as Admin
- On the **Team** plan, Owners and Admins can also invite **Viewers**: free, unlimited people who only open the team's dashboards
- **Members** cannot send invites

## Sending an Invite

1. Open your team settings
2. Go to the **Invites** tab
3. Enter the person's email address
4. Choose a role. The Owner can pick **Member** or **Admin**. On the **Team** plan, Owners and Admins can also pick **Viewer (free)**. Admins don't see **Admin** because only the Owner can invite admins.
5. Click **Send invite**

The invitee receives an email with a link to join your team. You can also copy the invite link from the confirmation and send it yourself; it only works for the invited email.

## Accepting an Invite

When someone receives an invite:

- **Existing users** — Click the link, sign in, and they're added to the team immediately
- **New users** — Click the link, create a Better Analyst account, and they're added to the team after signing up

The invite email must match the recipient's Better Analyst account email. If they use a different email to sign up or sign in, the invite won't link to their account.

### Invitees with an Existing Individual Subscription

Viewers keep their own plan: accepting a Viewer invite doesn't change their subscription.

If a Member invitee currently has an active individual subscription, it will be **automatically cancelled** when they accept the team invite. They receive a prorated refund for the unused portion of their billing period. Once on the team, their account uses the team's plan — there's no need to maintain a separate subscription.

## Invite Expiry

Invites expire after **7 days**. If an invite expires, you'll need to send a new one. There's no limit to how many times you can re-invite someone.

## Managing Pending Invites

View and manage outstanding invites under **Pending invites** in the **Invites** tab of team settings:

- **View pending invites** — See who hasn't accepted yet and when the invite was sent
- **Cancel an invite** — Remove a pending invite before it's accepted. Admins can cancel Member and Viewer invites; only the Owner can cancel an Admin invite.

If a teammate says they didn't receive the invite, ask them to check their spam folder. You can also cancel and resend the invite.

## Billing Impact

On the Team plan, the price includes 5 people. Owners, Admins, and Members count as people; Viewers never do.

- **Up to 5 people**: invites don't change your price.
- **Extra people**: when a 6th person (or anyone after that) accepts a Member or Admin invite, your subscription adds $15/month for them ($12/month on annual billing), prorated for the rest of the billing period.
- **Viewers**: free and unlimited. Viewer invites never change your price.
- **More than 50 people**: a team can have up to 50 people. Inviting or adding a 51st is refused with a message that points to [Enterprise](https://betteranalyst.com/contact?plan=enterprise), which covers larger teams. Viewer invites are never blocked.

If your team is on a grandfathered per-seat plan (Max or Business), each accepted Member or Admin invite adds a seat, and Viewer invites don't. See [Team Billing](https://betteranalyst.com/docs/teams/billing) for pricing details.

## Next Steps

- [Manage existing team members](https://betteranalyst.com/docs/teams/managing-members)
- [Understand roles and permissions](https://betteranalyst.com/docs/teams/roles-permissions)
- [View billing details](https://betteranalyst.com/docs/teams/billing)